Privacy Policy

Information you provide

Depending on how you use the site, you may provide your name, email address, phone number, destination and travel preferences, requested dates, traveler counts, accessibility or service preferences, account details, booking references, and messages to our team. Please provide only information needed for your enquiry or booking. If you share information about other travelers, you should have authority to do so and let them know how it will be used.

Payment and booking information

Payments may be handled by Cashfree or another payment option identified for a booking. The payment provider processes payment credentials under its own terms. Glider may receive and retain transaction references, payment status, amounts, and booking information needed to confirm and support the transaction. We do not ask you to send card security codes or full payment credentials by email or WhatsApp.

Information collected through the site

Our site and service providers may process basic device, browser, visit, and interaction information. The site uses Google Analytics 4 and Meta Pixel for site measurement and advertising measurement. These services may use cookies, pixels, or similar technologies. You can manage cookies through your browser settings; blocking them may affect some site features. Third-party services may also process information under their own privacy terms.

How we use information

• Respond to enquiries and prepare or personalize travel options.
• Confirm, administer, and support bookings, payments, changes, and service updates.
• Operate accounts, help protect the site, prevent misuse, and maintain business records.
• Understand site use and measure advertising or campaign performance.
• Send relevant promotional communications where permitted; you may ask us to stop these messages.
• Meet legal obligations and handle disputes or customer requests.

When information is shared

We share only information needed for the relevant purpose. This may include travel suppliers such as airlines, hotels, transport providers, and activity operators; payment providers such as Cashfree; and service providers that support our website, communications, analytics, advertising measurement, hosting, or security. We may also disclose information where required by law or needed to protect customers, Glider, or the public.

Storage, security, and retention

Information is kept in systems used to operate the site and travel services. We use reasonable safeguards appropriate to the information and purpose. We retain information for as long as needed to respond to you, provide services, maintain required business records, resolve disputes, and meet legal obligations, then delete or de-identify it where appropriate. Exact retention periods depend on the record and applicable requirements.

Service providers and international processing

Some service providers may process information in locations outside your state or country. Where this occurs, processing is subject to applicable requirements and the relevant provider’s terms. External websites and services linked from Glider’s site are governed by their own privacy practices.

Your choices and requests

You may contact us to ask about personal information associated with your enquiry or account, request correction or deletion where applicable, or withdraw consent where processing relies on consent. We may need to verify your identity and retain some records where required or permitted by law. You can opt out of promotional messages using the method in the message or by contacting us.

Children and traveler details

Bookings for minors should be made by a parent, guardian, or authorized adult. We request that adults provide only traveler information needed to arrange the selected services and comply with applicable requirements.

Updates to this policy

We may update this policy when our services or practices change. The latest version will be published on this page with its update date.